Privacy Policy – Al Fattah Stone
At Al Fattah Stone, we respect the privacy of every visitor and customer. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our website, placing an order, or contacting us through our platforms, you agree to this policy.
Information We Collect
We collect information when you create an account, place an order, contact us, or interact with our services.
This may include your name, phone number, email address, billing details, and shipping address.
This information is necessary to process your order and provide customer support.
Payment information such as card numbers, UPI IDs, bank details, or wallet credentials is not stored by us. All financial transactions are handled securely by third-party payment gateways such as Razorpay.
Our website may also collect non-personal technical information automatically, such as IP address, device type, browser version, pages visited, and session duration. This helps us improve website performance and user experience.
How We Use Your Information
Your information is used for purposes such as processing your orders, confirming payments, arranging shipping, communicating delivery updates, and resolving support queries.
It also helps us enhance website functionality, detect fraudulent activities, and improve customer experience.
We do not sell, rent, or trade your personal data with any external party.
Payment Security
All payments are processed using secure third-party providers such as Razorpay.
These platforms use industry-standard encryption to ensure transaction safety.
Al Fattah Stone does not access or store your card information, UPI data, bank credentials, or passwords.
Sharing of Information
We only share your information with trusted service partners for the purpose of fulfilling your order.
Shipping partners receive essential information such as your name, contact number, and delivery address.
Payment processors receive your transaction details to verify and confirm payments.
No other external parties receive your data for marketing or advertising.
Cookies
Our website may use cookies to store preferences, maintain login sessions, remember cart items, and analyze visitor traffic.
You may disable cookies in your browser settings. Doing so may affect certain website functions, such as login or checkout.
Data Protection
We take appropriate measures to safeguard your personal data, including SSL encryption, secure servers, and limited administrative access.
While we make every effort to protect your information, no digital system is completely risk-free.
You acknowledge that you provide information at your own discretion.
Children’s Privacy
Al Fattah Stone does not knowingly collect or store information from individuals under the age of 13.
If such information is discovered, it will be removed from our system.
External Links
Our website may include links to external platforms such as courier tracking pages or payment gateways.
We are not responsible for the policies or practices of these websites.
Once you leave our website, your interaction is governed by the terms of the external service.
Updates to This Policy
This Privacy Policy may be revised periodically to improve service or comply with legal requirements.
Changes will take effect immediately once published on this page.
Your continued use of our website indicates your acceptance of the updated policy.
Consent
By using our website, browsing products, placing an order, or communicating with Al Fattah Stone, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.